Privacy Policy – Brazilian Rodizio

Our Privacy Policy

Brazilian Rodizio values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a reservation, or subscribe to our communications.

1. Information We Collect

When you use our website, we may collect the following personal information:

Reservation Details: Name, phone number, email address, reservation date/time, and party size.
Subscriptions & Contact Forms: Name, email address, phone number (if provided), and any message you send us.
Website Usage Data: Non-identifiable information such as browser type, pages visited, IP address, and device information (collected automatically for analytics and site performance).

2. How We Use Your Information

We use the information we collect for the following purposes:

To confirm, manage, and communicate about your reservations.
To respond to inquiries and provide customer support.
To send you updates, promotions, and special offers (if you subscribe to our mailing list).
To improve our website, services, and customer experience.
To comply with legal obligations or enforce our terms of service.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following cases:

With trusted service providers who assist us in operating the website, processing reservations, or sending communications (bound by confidentiality agreements).
When required by law, regulation, or legal process.
To protect the rights, property, or safety of our business, our customers, or others.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

5. Cookies & Tracking

Our website may use cookies or similar technologies to enhance browsing experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

6. Security

We take reasonable technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access, update, or correct the personal information we hold about you.
Request deletion of your personal information.
Opt-out of receiving marketing communications (unsubscribe link is included in all emails).

To exercise your rights, please contact us at info@brazilianrodizio.co.ke

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.